Can't access my storage or build in my home

Support Ticket

Describe the issue

When I try to break anything I’ve placed, such as a torch, it says I can’t break that here, except it still says this is Owned by YandeCruella. I also can’t take any of my things from the sign storage that was made while I wasn’t online. It’s in london, apartment lshop174.

Request for Solution
What you think is the correct Solution

I don’t know if it’s meant to be sold to someone else now because of inactivity, but if it is: Will I get any money back and could I get some of my things from the storage shop sign?

Regions are currently frozen due to map changes we are making. You can find more info here

We can get you added to the shop sign so you can remove things, but you can’t make physical changes to the region right now

Okay thank you so much for the quick response!