Missing dolls from Winter events

Support Ticket

I participated in the Yule Ball winter event, as well as its skin competition, but I did not receive the dolls (Cho Chang and Yule Ball Hermione). My IGN is ESmoak.
Request for Solution
Would I be able to get the dolls please (I don’t need the participation bulbs).

Link To Related Bug Report

Dolls have been owl mailed!

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