I purchased a White Wand Light and a Gray Wand Effect in the donation store, and after nearly 35 minutes, neither have loaded in. I have tried restarting my game and logging out more than once. I also switched servers more than once.
Request for Solution
(Not really sure what to put) The donation store told me if the effects didn’t go through, to write a post in the support section.
Resolved, the items were given, but there was no clear explanation for how to use them in the main list menu, only when clicking on the item. A new description was added to the top menu of each item to make it easier for new users to activate effects